Privacy Policy - ISO ION

1. Introduction

ISO ION SARL ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy is in accordance with the European General Data Protection Regulation (GDPR) and French data protection laws.

2. Information We Collect

We collect several types of information from and about users of our Website:

2.1 Personal Information

Name and contact details (email, phone number, address)
Payment information (processed securely through third-party payment processors)
Account credentials (if you create an account)
Communication history with us

2.2 Technical Information

IP address
Browser type and version
Device information
Pages visited and time spent on our Website
Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your purchases and our services
To provide customer support
To improve our Website and services
To send you marketing communications (with your consent)
To comply with legal obligations
To protect against fraud and security threats

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers located in the European Union. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Payment information is not stored on our servers. All payment processing is handled by secure third-party payment processors that comply with PCI-DSS standards.

5. Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences
Understand how you use our Website
Improve Website functionality
Provide personalized content

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our Website.

6. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business, including:

Payment processors
Shipping and delivery companies
Marketing and analytics providers
Email service providers

These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

7. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your personal data
Right to Restriction: You can request limitation of processing of your data
Right to Data Portability: You can request transfer of your data to another service
Right to Object: You can object to processing of your personal data
Right to Withdraw Consent: You can withdraw consent at any time

To exercise any of these rights, please contact us at contact@iso-ion.shop.

8. Data Controller

The data controller responsible for your personal data is:

ISO ION SARL
12 Rue du Président Mazaryck
93160 Noisy-le-Grand, France
RCS: 892 378 365 R.C.S. Bobigny
Email: contact@iso-ion.shop

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: contact@iso-ion.shop
Phone: +33 1 XX XX XX XX
Address: 12 Rue du Président Mazaryck, 93160 Noisy-le-Grand, France

You also have the right to lodge a complaint with the French data protection authority (CNIL) if you believe your rights have been violated.