Terms of Service

Last Updated: October 28, 2025

1. Introduction

Welcome to ISO ION SARL ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website located at isoion.com (the "Website") and the purchase of products and services from us.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Website or use our services.

2. Use of Website

You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable national or international law or regulation
  • Transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website

3. Product Information

We attempt to be as accurate as possible with product descriptions, specifications, and pricing on our Website. However, we do not warrant that product descriptions, specifications, pricing, or other content is accurate, complete, reliable, current, or error-free.

All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Orders and Payment

When you place an order with us, you are offering to purchase products or services subject to these Terms. All orders are subject to acceptance by us, and we reserve the right to refuse any order for any reason.

We accept the following payment methods:

  • Credit cards (Visa, Mastercard, American Express)
  • Bank transfer
  • PayPal

Payment is due in full at the time of order unless otherwise agreed upon in writing.

5. Delivery and Returns

We will make every effort to deliver products within the estimated delivery time. However, delivery times are estimates only and we are not liable for any delays.

You have the right to return products within 14 days of receipt, in accordance with French consumer protection laws. Products must be returned in their original condition and packaging.

Custom-built computers may not be eligible for return unless defective. Please contact us before returning any product.

6. Warranties

All products are covered by the manufacturer's warranty. Warranty periods vary by product and manufacturer. We will provide warranty information with your purchase.

We also offer additional extended warranty options for select products. Please inquire for details.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall ISO ION SARL be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses.

Our total liability to you for all claims arising from your use of our Website or products shall not exceed the amount paid by you for the products in question.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:

ISO ION SARL
12 Rue du Président Mazaryck
93160 Noisy-le-Grand, France
Email: contact@iso-ion.shop
RCS: 892 378 365 R.C.S. Bobigny